Feelings arise from needs.
In NVC, feelings arise not from external circumstances, but from internal needs
Listen to this clip on ‘The Cause of Anger’ by Marshall Rosenberg:
Understanding our own and others’ needs, the doorway of feelings.
Larry Rosen recapitulates the importance of needs
Alan Seid on Needs vs. Strategies,
Here is a nice summary, in the Blackbelt Communication series (signup is required first) (video 3, at 10:20 min).
[More to come]