Alan Seid on Requests vs. Demands,

Here is a nice summary of Requests, in the Blackbelt Communication series (signup is required first) (video 3, at 15:40-19 min).

What we need to manifest NVC and to develop mastery (19-25 min)

• Internal clarity about needs (life-seeking to manifest itself)
• Community of support
• Practice, practice, practice

Marshall Rosenberg, on Love and Requests (2:45 min to end).